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This shows the framework for autonomous agents. There’s a complex set up but once set up you have a new level of automation.

This outlined the 4 stages of Chatbot maturity going from interacting with a person only right up to an autonomous chatbot where over 70% of queries are automatically dealt with.

These are the layers to be considered when building our your Generative AI technology stack within your organisation.

A foundation model is the brains behind GenAI. It’s a model that is trained on vast amounts of data so that you can submit requests to the model to find answers to a massive amount of questions. The models can be single modal (e.g. text only) or multi-modal (e.g. text and imagery).

 This diagram outlines all the components involved in building a foundation model.

This shows how an AI application sends responses and gets answers back from a foundation model such as GPT.

All requests coming from Microsoft Apps goes through Microsoft Graph which understands the user that is asking the question and has access to a lot of other information about the organisation.

This diagram outlines the various components of the data layer within the foundation model.